Warranty Information

1 Year VMDoggi Limited Warranty

3 Year VMDoggi Limited Warranty

5 Year VMDoggi Limited Warranty

30 Day Limited Money Back Guarantee

One Year Limited Warranty

VMDoggi Inc. ("VMDoggi") warrants that the computer systems it manufactures (excluding
Accessories) will be free from defects in materials and workmanship. The warranty period for the
computer system you purchased is one year beginning on the date of factory shipment, subject to
the conditions and limitations described below. This warranty applies to original purchases made in
the United States or Canada. Merchandise purchased for the purpose of resale is not covered
under this warranty; nor is this warranty transferable.

This limited warranty covers normal use. The limited warranty does not cover damage resulting
from improper packing during shipment, damage during shipment, damage caused by failure to
provide a suitable installation or operating environment for the product and/or accessories;
damage caused by impact with other objects, dropping, falls, spilled liquids or immersion in
liquids; Year 2000 problems caused by non-VMDoggi products, software, or accessories; servicing
not authorized by VMDoggi, usage not in accordance with product instructions, failure to perform
required preventive maintenance, accident, abuse, misuse, neglect, natural disasters such as
flood, fire, earthquake or lightening, problems with electrical power such as power surges and
problems caused by use of parts, components, services or software not supplied by VMDoggi.
Warranty coverage will not apply in the event the serial number or rating label has been removed,
altered or defaced. This limited warranty does not cover damage resulting from failure to back up
your data or other files, nor does it cover damage caused by programs, data, viruses or other
files. VMDoggi is not responsible for any loss of your data and recommends that the consumer
maintains a back-up system at all times to rebuild or reconstruct lost or altered files, data or
programs.

VMDoggi makes no representations or warranties, express or implied, with respect to services
provided by Internet Service Providers. This includes their ability to provide services, their ability to
work with our systems, interruption of service, or their ability to sustain such services over
extended periods of time. VMDoggi is not affiliated and has no agency relationship with providers
of such services and is not responsible for their actions or inactions. VMDoggi makes no
representations or warranties, express or implied, with respect to internet retail products or
services provided by Keyboardmall.com, or accessibility via its website. Although your computer
system may include a keyboard intended to provide access to Keyboardmall.com's website,
VMDoggi does not warrant that this website will continue to be operational.

This limited warranty does not cover any items in the following categories: software; sound cards,
joysticks, printers, scanners, speakers, cameras, (collectively "Accessories"); other external
peripherals; Accessories or parts added to a VMDoggi system after the system is shipped from
VMDoggi including monitors, keyboards, and mice; or Accessories and parts that are not installed
in the VMDoggi factory and any items bought from VMDoggi but not manufactured by VMDoggi.
These components may have a warranty from their respective manufacturers.

During the warranty period, VMDoggi will, at its option, repair or replace defective or damaged
products returned to VMDoggi's facility, or refund the amount you paid for the product less
depreciation, upon its return to VMDoggi's facility. Requests for warranty service can be made by
calling our Customer Support Team. When calling this team, have the following information
available: customer number, order number, serial number, a description of the problem and the
VMDoggi part number. Valid proof of the date of original consumer purchase, including the serial
number of the product, may be required before warranty service is provided. If our technician
determines that a warranted product or part is defective and that either a repair is necessary or
that a replacement product or part is required, you will be given a Return Authorization ("R.A.")
number for the return of the defective product or part. This number must be clearly marked on the
outside of the original packaging, prior to return. If a replacement product or part is supplied to
you in advance of VMDoggi receiving the defective product or part, the technician will ask for your
American Express, VISA or MasterCard account information, including account number and
expiration date to secure the return of the defective product or part. You are financially
responsible for the return of the defective product or part and will be charged the original sales
value and a restocking fee for the replacement product, once the R.A. Number has been issued
and the replacement part is shipped from VMDoggi. The defective product or part must be
received in the factory within fifteen (15) days in order to allow for one hundred (100) percent
credit back to you. The defective product should be shipped to us freight prepaid and insured
using the original box and packing materials (or equivalent packaging obtained from VMDoggi).
Shipment of the repaired or replaced product or part will be made freight collect and is also your
responsibility. Before you ship the product(s) to VMDoggi for repair, back up the data on the
hard-disk drive(s) and any other storage device(s) in the product(s). Remove any removable
media, such as diskettes, CDs, or PC Cards. If you have any questions, call VMDoggi for
assistance.

VMDoggi manufactures its computer systems from parts and components that are new or
equivalent to new in accordance with industry-standard practices. VMDoggi owns all parts removed
from repaired products. VMDoggi uses new and reconditioned parts made by various
manufacturers in performing warranty repairs and building replacement products. If VMDoggi
repairs or replaces a product, its warranty term is not extended.

Under no circumstance will VMDoggi be responsible for any incidental or consequential
damages, which may occur during the use of the VMDoggi PC, or as a result of the product's
failure to perform. In all cases, the customer's sole remedy for a product failure is limited to the
repair or replacement of the product.

EXCEPT AND TO THE EXTENT EXPRESSLY SET FORTH ABOVE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND VMDoggi EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN.

Some states or provinces do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Some states or provinces do not allow limitations or exclusions of incidental or consequential damages for consumer products, so the above limitations or exclusions may not apply to you. These provisions apply to VMDoggi's one-year limited warranty only. For provisions of any on-site service contract covering your system, refer to the separate on-site service contract that you will receive.

30 DAY LIMITED MONEY BACK GUARANTEE

VMDoggi also provides a 30 day limited money back guarantee for its computer systems. In
order to return the product to VMDoggi, you must contact our Customer Support Team within
thirty (30) days from the data of initial purchase/invoice and obtain a R.A. number for the product
that you wish to return. You must then return the product within fifteen (15) days from receipt of
the R.A. number. VMDoggi will refund the original purchase price of the product, accessories,
unperformed services and any applicable sales taxes. Shipping, handling, insurance or other fees
for services rendered that you paid for during the initial purchase, are not refundable and will be
subtracted from your refund. You are responsible for all shipping, handling and insurance charges
required to return the product to VMDoggi's factory, and any of these charges paid by
VMDoggi, will be subtracted from your refund.

TECHNICAL SUPPORT

VMDoggi provides a range of basic technical support options for the computer system you
purchased via a variety of on-line, automated response and technician supported methods. Using
one of these methods, VMDoggi will help you reinstall the operating system and factory-installed
software on your computer and restore it to the original factory configuration at no additional
charge for one (1) year from the date of factory shipment. Many of these technical support options
are available to you for a variety of other issues without charge. VMDoggi will inform you before it
provides you with technical support for which a fee will be charged. VMDoggi may change the
means through which it provides technical support at any time. It is likely that many of your
questions will be answered by the documentation shipped with, and information loaded on, the
computer system. VMDoggi does not provide free software tutoring or customization, or support
for any other accessories, including software, or any products purchased from third party
vendors. VMDoggi may provide fee-based support for these or any other issues falling outside
the scope of basic technical support. You will be notified of any applicable fee before VMDoggi
technical support begins resolution of your reported problem.

Three Year Limited Warranty

VMDoggi Inc. ("VMDoggi") warrants that the computer systems it manufactures (excluding
Accessories) will be free from defects in materials and workmanship. The warranty period for the
computer system you purchased is three years beginning on the date of factory shipment, subject
to the conditions and limitations described below. This warranty applies to original purchases made
in the United States or Canada. Merchandise purchased for the purpose of resale is not covered
under this warranty; nor is this warranty transferable.

This limited warranty covers normal use. The limited warranty does not cover damage resulting
from improper packing during shipment, damage during shipment, damage caused by failure to
provide a suitable installation or operating environment for the product and/or accessories;
damage caused by impact with other objects, dropping, falls, spilled liquids or immersion in
liquids; Year 2000 problems caused by non-VMDoggi products, software, or accessories; servicing
not authorized by VMDoggi, usage not in accordance with product instructions, failure to perform
required preventive maintenance, accident, abuse, misuse, neglect, natural disasters such as
flood, fire, earthquake or lightening, problems with electrical power such as power surges and
problems caused by use of parts, components, services or software not supplied by VMDoggi.
Warranty coverage will not apply in the event the serial number or rating label has been removed,
altered or defaced. This limited warranty does not cover damage resulting from failure to back up
your data or other files, nor does it cover damage caused by programs, data, viruses or other
files. VMDoggi is not responsible for any loss of your data and recommends that the consumer
maintains a back-up system at all times to rebuild or reconstruct lost or altered files, data or
programs.

VMDoggi makes no representations or warranties, express or implied, with respect to services
provided by Internet Service Providers. This includes their ability to provide services, their ability to
work with our systems, interruption of service, or their ability to sustain such services over
extended periods of time. VMDoggi is not affiliated and has no agency relationship with providers
of such services and is not responsible for their actions or inactions. VMDoggi makes no
representations or warranties, express or implied, with respect to internet retail products or
services provided by Keyboardmall.com, or accessibility via its website. Although your computer
system may include a keyboard intended to provide access to Keyboardmall.com's website,
VMDoggi does not warrant that this website will continue to be operational.

This limited warranty does not cover any items in the following categories: software; sound cards,
joysticks, printers, scanners, speakers, cameras, (collectively "Accessories"); other external
peripherals; Accessories or parts added to a VMDoggi system after the system is shipped from
VMDoggi including monitors, keyboards, and mice; or Accessories and parts that are not installed
in the VMDoggi factory and any items bought from VMDoggi but not manufactured by VMDoggi.
These components may have a warranty from their respective manufacturers.

During the warranty period, VMDoggi will, at its option, repair or replace defective or damaged
products returned to VMDoggi's facility, or refund the amount you paid for the product less
depreciation, upon its return to VMDoggi's facility. Requests for warranty service can be made by
calling our Customer Support Team. When calling this team, have the following information
available: customer number, order number, serial number, a description of the problem and the
VMDoggi part number. Valid proof of the date of original consumer purchase, including the serial
number of the product, may be required before warranty service is provided. If our technician
determines that a warranted product or part is defective and that either a repair is necessary or
that a replacement product or part is required, you will be given a Return Authorization ("R.A.")
number for the return of the defective product or part. This number must be clearly marked on the
outside of the original packaging, prior to return. If a replacement product or part is supplied to
you in advance of VMDoggi receiving the defective product or part, the technician will ask for your
American Express, VISA or MasterCard account information, including account number and
expiration date to secure the return of the defective product or part. You are financially
responsible for the return of the defective product or part and will be charged the original sales
value and a restocking fee for the replacement product, once the R.A. Number has been issued
and the replacement part is shipped from VMDoggi. The defective product or part must be
received in the factory within fifteen (15) days in order to allow for one hundred (100) percent
credit back to you. The defective product should be shipped to us freight prepaid and insured
using the original box and packing materials (or equivalent packaging obtained from VMDoggi).
Shipment of the repaired or replaced product or part will be made freight collect and is also your
responsibility. Before you ship the product(s) to VMDoggi for repair, back up the data on the
hard-disk drive(s) and any other storage device(s) in the product(s). Remove any removable
media, such as diskettes, CDs, or PC Cards. If you have any questions, call VMDoggi for
assistance.

VMDoggi manufactures its computer systems from parts and components that are new or
equivalent to new in accordance with industry-standard practices. VMDoggi owns all parts removed
from repaired products. VMDoggi uses new and reconditioned parts made by various
manufacturers in performing warranty repairs and building replacement products. If VMDoggi
repairs or replaces a product, its warranty term is not extended.

Under no circumstance will VMDoggi be responsible for any incidental or consequential
damages, which may occur during the use of the VMDoggi PC, or as a result of the product's
failure to perform. In all cases, the customer's sole remedy for a product failure is limited to the
repair or replacement of the product.

EXCEPT AND TO THE EXTENT EXPRESSLY SET FORTH ABOVE, THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND VMDoggi EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN.

Some states or provinces do not allow the exclusion of implied warranties or
limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from
state to state. Some states or provinces do not allow limitations or exclusions of incidental or
consequential damages for consumer products, so the above limitations or exclusions may not
apply to you. These provisions apply to VMDoggi's 3 Year Limited Warranty only. For provisions
of any on-site service contract covering your system, refer to the separate on-site service contract
that you will receive.

FOR SERVICE, CALL
1-323-373-5666